Privacy Policy

Trigon Homes LLC (“Trigon,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites, including trigonhomes.com and our county satellite sites.

1. Information We Collect

We are the sole owners of the information collected on this site. We collect information that you voluntarily provide to us, including:

• •Contact Information: First name, last name, email address, phone number, and mailing address submitted through our forms.
• •Inquiry Details: Project preferences, budget ranges, floorplan selections, lot preferences, and messages you send us.
• •Broker Information: Brokerage name, license number, and brokerage contact details for registered real estate professionals.
• •Warranty Requests: Home address, issue descriptions, and related correspondence for homeowner warranty service.
• •Usage Data: Information automatically collected through cookies and similar technologies (see Section 5).

2. How We Use Your Information

We use the information we collect to:

• •Respond to your inquiries and provide requested information about our homes and services
• •Process warranty requests and provide customer support
• •Send you information about new floorplans, available lots, community updates, and promotions (with your consent)
• •Manage broker registrations and partnership communications
• •Analyze site usage to improve our website, content, and user experience
• •Protect against spam, fraud, and unauthorized access through security measures

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• •Service Providers: With trusted third-party services that help us operate our website and business, including hosting (Vercel), email delivery (SendGrid), database services (Supabase), analytics (Google Analytics, Microsoft Clarity), DNS and security (Cloudflare), and spam protection (Google reCAPTCHA).
• •Legal Requirements: When required by law, subpoena, or other legal process, or to protect our rights, property, or safety.
• •Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Your Rights and Choices

• •Access & Correction: You may contact us to view, update, or correct your personal information at any time.
• •Deletion: You may request that we delete your personal information. We will comply unless we are required to retain it for legal or legitimate business purposes.
• •Marketing Opt-Out: You may opt out of marketing communications at any time by contacting us or using the unsubscribe link in any email.
• •Cookie Preferences: You may decline cookies through our cookie consent banner or your browser settings. Note that some site features may not function properly without cookies.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience and analyze site performance. These include:

• •Google Analytics 4 (GA4): Collects anonymized usage data including pages visited, session duration, and traffic sources. Managed via Google Tag Manager.
• •Microsoft Clarity: Records anonymized session data including clicks, scrolling, and heat maps to help us improve site usability. No personal information is captured.
• •Google reCAPTCHA: Used on forms to prevent spam and abuse. May set cookies to verify that you are a human visitor.
• •Cloudflare: Provides security, performance optimization, and CDN services. May set cookies for security verification.
• •Essential Cookies: Required for site functionality including authentication, session management, and user preferences (e.g., cookie consent choice).

Analytics and tracking cookies are only loaded after you accept cookies through our consent banner. Essential cookies are always active as they are necessary for the site to function.

6. Data Security

We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption for all data transmission, secure cloud hosting infrastructure, access controls limiting employee access to personal data on a need-to-know basis, and regular security monitoring. While no method of electronic storage or transmission is 100% secure, we strive to use commercially acceptable means to protect your information.

7. Third-Party Links

Our website may contain links to third-party websites, including social media platforms and partner services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our website is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised “Last updated” date. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact us: